Start a return
Need to return an item? We've made the process straightforward.
Need to return an item? We've made the process straightforward.
What happens next:
For damaged, defective, or incorrect items, please include clear photos with your request.
Contact us at support@grandlondon.uk or call +44 7763 952201 (Monday to Friday, 9:00–17:00 GMT).
For full details, see our Refund Policy.